Range Rover media not working: how to reset media system

A few years ago, in my 2016 Range Rover Sport, I found the Range Rover media not working, and thankfully it was a fairly simple system reset!

If you find your Range Rover media not working, this is how to reset the media system: hold the media power button down; once the touchscreen goes blank, then displays the Land Rover logo, you can release the media power button.

If you still find your Range Rover media not working, read on to learn how to reset the media system and do a full reset.

What models are affected?

• Land Rover Defender
• Range Rover Discovery
• Range Rover Evoque
• Range Rover Sport
• Range Rover Velar
• Range Rover Vogue

Signs and symptoms

If your Range Rover infotainment system is not working, you may see the following signs:

• The system won’t turn on or start.
• The system will turn on, but the screen is blank or just black.
• The system started, but it froze or is unresponsive on certain screens.
• There is no sound or audio coming from the speakers.
• The system may start, but it doesn’t display information for navigation and radio.

List of possible OBD codes

The onboard diagnostic (OBD) system in your Range Rover can detect the following codes:

1. U0151 – Lost Communication with Infotainment System Module.
2. U0001 – High-Speed Communication Bus.
3. B11A1 – Audio Amplifier Failure.

Common causes

There are several reasons why the infotainment system in your Range Rover is malfunctioning:

• Corrupted software or firmware.
• Power supply interruption causes it to malfunction.
• Loose wiring and connectors to the infotainment system’s modules.
• Physical damage or a defect on the display or hardware components.
• Water damage to the infotainment system’s screen or exterior.

Can it be fixed without a mechanic?

Yes, it is possible to resolve some infotainment system issues in your Range Rover without going to a mechanic.

However, you’ll have to assess the underlying problem before troubleshooting.

Parts you’ll need to fix it

The following are parts you might need to repair your Range Rover’s infotainment system:

1. Replacement fuses if blown.
2. Replacement connectors and wiring kits for damaged ones.

Tools you’ll need to fix it

To fix your Range Rover’s infotainment system, you’ll need to have the following tools:

1. A socket wrench set.
2. A voltmeter.
3. New fuse replacements.
4. Electrical tape.
5. Screw driver with interchangeable bits.
6. Wire cutters and strippers.

How to fix it

To fix your Range Rover’s infotainment system, follow the steps below:

• Step 1: Unhook the battery for at least 10 minutes to simulate resetting the infotainment system.
• Step 2: Reconnect the battery.
• Step 3: Check your fuses for blown ones and smoke cloud.
• Step 4: Swap the entire system fuse that may appear blown.
• Step 5: Turn on the system.
• Step 6: Check the audio code for error codes if the sound system is none functional.
• Step 7: Inspect your wiring connections for any loose wiring.
• Step 8: Inspect the integrity of fuses and relays.
• Step 9: Open up the system, and inspect its heat boards for any burnt marks or any signs of damage.

Potential alternative causes

If the steps above don’t resolve the issue, there might be other causes for the issue. These include:

• Faulty amplifiers or modules within the infotainment system.
• Water damage to the cameras or backup systems.
• Issues with your Bluetooth or navigation software.

Worth a read: How to reset your Range Rover screen

FAQs